Their service is one of the worst I’ve experienced (referring to their Greenford and Wembley branch). I was interested in viewing a property and contacted them the day it went on the market. A viewing was arranged but got changed three times. The fourth time the viewing was rearranged they said it was going to be be at 12pm. I was there on time and called the agency to see where the estate agent was, and they said that they are on their way. However, I waited for an hour and a half after the arranged time and still nobody turned up. I believe this is extremely unprofessional and very frustrating since they wasted my time without any valid reason. They now lost a potential buyer, and I wonder how many more they’ve lost. So, if you are someone who wants to sell your property or someone interested in buying one, there are other agencies better than this one since as a seller you wouldn’t have a lot of interest in your property due to the potential buyers’ being disrespected, and as a buyer they would just waste your time. Even one star is too much, but that’s the least I can give in this review.
Excellent service received from Branzon from Day 1 of the purchase of the property. He is very responsive, dynamic and consistent . We were well communicated and informed throughout the process. Highly recommended.
The team at Ellis & Co Wembley Lettings & Estate Agents is very friendly and professional and I have used their letting service for my apartment in Wembley since January 2020. I highly recommend them without reservation. Biao
I am very pleased with the service provided by Simina at Ellis and Co Wembley. She has been very professional and swift. I am very pleased with her attitude and how she handled my tenancy renewal. Thank you Simina.
I enquired about one of the property before relocating. To my surprise Ellis & Co responded to my query and guided me to rent a property when I relocated. Ellis & Co helped me to find a property and also helped me in viewing. Few of their team members have attended my calls multiple times when I had silly queries and patiently helped me through the entire transition. Catalin, Pritam are few of the people I can Thank for helping me in the renting process.